Policies
Terms & Conditions
I understand that by registering for a race or other event with Due North CIC, I agree to the following terms and conditions:
- I agree that my registration/ticket purchase is non-refundable if I choose not to attend at any time, for any reason.
- If I am unable to compete or attend an event, I will inform Due North CIC as soon as possible.
- Due North CIC accept no liability for any damage, injury or loss suffered by or to me, or to any other persons, or to any property in connection with the event/race.
- Due North CIC will thoroughly assess all routes, locations etc however I agree that personal accident and personal items insurance is my responsibility.
- By agreeing to take part in an event I take responsibility for my own fitness and ability to participate in the event. I will declare any relevant medical history if requested. If Due North CIC feel that I need to be removed from an event due to fitness, safety reasons, behaviour or because my actions are having a negative effect on other participants, it is at the organisers discretion, and no refund will be made.
- If an event is cancelled for any reason by Due North CIC, the participant will be due a full refund or the opportunity to transfer to another event. If an event is changed (such as location/speaker/venue), a refund will not be available if a suitable alternative is offered by the organiser.
- Some events have extra terms in place such as cancelling due to weather conditions. You should read the terms of each event, eg UTYD is 80% refund if cancelled by Due North CIC.
- I agree to being photographed and filmed while taking part in an event organised by Due North CIC. I acknowledge that these films/photographs may be used on social media and marketing materials to promote Due North CIC.
- You must be 18 or above to participate in most Due North CIC events. Please check age limits on each event booking page. If in doubt about eligibility, please contact Mel at Due North.
Should you require any further information, then please contact Due North CIC.
Due North CIC – Refund, Cancellation, Transfer & Entry Resale Policy (Non-Race Events)
Life happens — injuries, illness, work commitments, family emergencies and everything in between. As a small, community-focused organisation, we aim to be as fair and flexible as possible while keeping our events sustainable.
This policy applies to all Due North CIC events that are not races (e.g., guided hikes, navigation courses, workshops).
Sell / Resell Your Entry (If Booked Through SIEntries)
If you can no longer take part and you booked through SIEntries, you can use their Sell Your Entry feature:
List your entry through your SIEntries account
Another participant buys it
The transfer happens automatically
No need to contact us
This is the quickest way to recover your entry cost.
Important: SIEntries resale is only available for entries purchased via SIEntries.
If you booked through any other platform, resale is not available through SIEntries.
Transfers to Another Due North Event
If resale isn’t possible or you would prefer to move your booking:
Email us at least 6 weeks before your event
You may transfer to any non-race Due North event within 12 months
A £10 admin fee applies
One transfer per booking
Transfers are not available inside 6 weeks due to pre-event commitments
Pregnancy & Postpartum Support
We fully support participants through pregnancy and early parenthood.
If you are pregnant or postpartum and unable to attend:
Please email us as early as possible
We will offer either:
A free transfer to any non-race Due North event within 12 months, or
A full credit/deferral to the same event the following year (where applicable)
No other medical circumstances fall under this special policy.
If We Need to Change or Cancel an Event
On rare occasions we may need to postpone, alter, or cancel an event due to circumstances outside our control (e.g., severe weather, safety concerns, land access restrictions).
If the event is rescheduled:
Your booking will automatically move to the new date
If you cannot attend the new date, you may transfer to another non-race Due North event within 12 months
If rescheduling is not possible:
We will review unavoidable costs already incurred
We may be able to offer a partial refund, but this cannot be guaranteed
Any remaining funds will be used to support participants as fairly as possible
Contact Us
For transfers or questions, please email: info@duenorthevents.com
We are always happy to help within the bounds of this policy.